Privacy Policy
Last updated: February 2026
Note: For information on processing times, carriers, and delivery, please review our Shipping Policy.
Mando Armory (https://mandoarmory.com) is owned and operated by MakerBak3D, located in Colorado Springs, CO, USA. MakerBak3D is the data controller for any personal data collected through this website.
If you have questions about this policy or wish to exercise your privacy rights, contact us at: support@mandoarmory.com | Mando Armory c/o MakerBak3D, PO Box 75933, Colorado Springs, CO 80970
1. What Personal Data We Collect
We collect the following categories of personal data:
Data you provide directly: Name, email address, shipping/billing address, phone number, and payment information when you place an order, create an account, or sign up for our newsletter.
Data collected automatically: IP address, browser type, device information, time zone, pages visited, referring websites, and cookie data when you browse our site.
Data from third-party services: If you interact with us through third-party platforms integrated into our site (such as payment processors or email marketing tools), those platforms may share relevant data with us in order to fulfill your order or deliver communications you have requested.
2. Why We Collect Your Data and Our Legal Basis
We collect and process your personal data for the following specific purposes:
Order fulfillment: Processing and shipping your orders, sending order confirmations and tracking updates. Legal basis: contract performance.
Customer support: Responding to your inquiries and resolving issues. Legal basis: contract performance and legitimate interest.
Email marketing: Sending newsletters, promotions, and product updates -- only if you have explicitly opted in. Legal basis: consent. You may withdraw this consent at any time by clicking "unsubscribe" in any email or contacting us at support@mandoarmory.com.
Website analytics: Understanding how visitors use our site to improve it. Legal basis: legitimate interest.
Legal compliance: Retaining records as required by applicable law. Legal basis: legal obligation.
We do not use your data for automated decision-making or profiling.
3. How Long We Keep Your Data
We retain your personal data only as long as necessary for the purposes listed above:
Order and transaction records: 7 years (for tax and legal compliance)
Email marketing data: Until you unsubscribe or request deletion
Website analytics data: 26 months
Customer support records: 3 years from last contact
After these periods, data is securely deleted or anonymized.
4. Who We Share Your Data With
We do not sell your personal data. We share it only with the following categories of third parties, strictly to operate our business:
Payment processors (e.g., PayPal, Stripe, or others listed at checkout) to handle transactions securely
Shipping carriers to fulfill and deliver your orders
Email marketing platforms (e.g., Hostinger Reach) to deliver newsletters and order communications you have consented to receive
Website hosting and analytics providers (e.g., Hostinger) to operate and improve the website
All third-party providers we work with are required to handle your data securely and in accordance with applicable privacy law. Your data may be transferred to and processed in the United States or other countries. If you are located in the EU/EEA, we ensure appropriate safeguards are in place for any international data transfers.
5. Cookies
We use cookies to operate our website, remember your preferences, and analyze traffic. Required cookies are always active. Optional cookies (analytics, marketing) require your consent and can be declined via our cookie banner when you first visit the site.
For more information on how we use cookies and similar technologies, please contact us at support@mandoarmory.com
6. Your Rights
If you are located in the European Union or EEA (GDPR):
You have the right to access, correct, delete, restrict, or port your personal data. You also have the right to object to processing based on legitimate interest, and to withdraw consent at any time where consent is the legal basis for processing. To exercise any of these rights, contact us at support@mandoarmory.com. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
If you are located in California (CCPA/CPRA):
You have the right to know what personal data we collect and how it is used, request deletion of your data, correct inaccurate data, opt out of the sale or sharing of your data (we do not sell data), and not be discriminated against for exercising these rights. To make a request, contact us at support@mandoarmory.com.
If you are located in Colorado (CPA):
You have the right to access, correct, delete, and port your personal data, and to opt out of targeted advertising. We honor Global Privacy Control (GPC) signals as a valid opt-out request. Contact us at support@mandoarmory.com to exercise your rights.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no internet transmission is completely secure. In the event of a data breach that poses a risk to your rights, we will notify affected individuals and relevant authorities as required by applicable law, within 72 hours of becoming aware of the breach where required by GDPR.
8. Children's Privacy
We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data without parental consent, contact us at support@mandoarmory.com and we will delete it promptly.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated date. Continued use of the website after changes are posted constitutes acceptance of the updated policy. For significant changes, we will notify you by email where we hold your contact details.
11. Contact Us
For any privacy-related questions, data requests, or concerns:
support@mandoarmory.com | Mando Armory c/o MakerBak3D, PO Box 75933, Colorado Springs, CO 80970